Surgical Menopause New Zealand Trust

Privacy Policy

Surgical Menopause New Zealand Trust (“SMNZT”, “we,” “our,” or “us”) is dedicated to protecting the privacy of our donors, supporters, and stakeholders. We comply with the Privacy Act 2020 and adhere to its guiding Privacy Principles. This Privacy Policy explains how we collect, use, and protect your personal information. By providing your information to us, you consent to the practices outlined in this policy.

1. Information We Collect

We collect personal information through various channels, including:

  • Donations (online, bank transfer, or in-person)
  • Website forms
  • Events and advocacy activities
  • Social media interactions
  • Communications via phone, email, or SMS

Types of information we collect:

  • Donors and Supporters: Name, address, email, phone number, date of birth, and your reason for supporting SMNZT.
  • Patients: In addition to the above, we may collect health-related information, especially as it pertains to surgical menopause experiences.

You can request for your donation to remain anonymous by contacting us via email at info@surgicalmenopause.org.nz. If you donate online through third-party platforms, you must notify us if you wish to keep your personal data private.

2. How We Use Your Data

We use your information in line with the Privacy Act 2020 and its principles to:

  • Process donations and issue receipts
  • Send thank you notes and updates about the impact of your contributions
  • Inform you of important news, events, and campaigns
  • Maintain internal records for analysis and reporting
  • Communicate with you via email, phone, or SMS

3. Accessing or Updating Your Data

To ensure your information is up-to-date, we may reach out periodically to verify the details we have on file. You can update your information at any time by contacting us at info@surgicalmenopause.org.nz.

4. Communication Preferences

We want to communicate in a way that works best for you. If you’d like to adjust the type or frequency of communication, email us at info@surgicalmenopause.org.nz. We’ll honour your preferences.

5. Sharing or Disclosing Your Data

We do not sell or share your data with third-party organisations unless required by law. However, we may use third-party suppliers to help us with services like donation processing, email campaigns, or data management. These suppliers are subject to strict privacy policies to ensure the safety of your data.

If you’d like more information about third-party suppliers and their privacy policies, contact us at info@surgicalmenopause.org.nz.

6. IP Address and Cookies

We collect your IP address for security purposes and to enhance your experience on our website. Our site uses cookies and analytics (e.g., Google Analytics) to track usage patterns, but you can opt out or disable these settings via your browser.

7. Third-Party Tools and Services

Our website utilises a third-party platform, Stripe, for donations and fundraising. This platform may collect personal data, including your name, contact details, payment information, and browsing data. You can review their privacy policies here.

8. Security of Your Information

We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorised access, disclosure, or misuse. All donor information is securely stored in our database, and financial transactions are processed by PCI DSS-compliant payment providers.

9. Data Retention

We retain donor information for at least seven years to meet audit and compliance requirements. All personal information is stored electronically in our secure database, and sensitive health-related data is accessible only to authorised personnel.

10. Changes to Our Privacy Policy

Any updates to our privacy policy will be posted on our website with the date of the changes noted. If significant modifications are made, we will notify you and give you the option to opt out.

11. Links to Other Websites

Our website may link to external sites. SMNZT is not responsible for the privacy or security practices of these external sites. We encourage you to review their privacy policies before sharing personal information.

[Updated: 23 Sept 2024]